Service technician portals

The information provided through the links below are only intended for and should only be used by Profoto Authorized Service Technicians trained by Profoto AB. All service repairs of Profoto products should only be performed by Authorized Profoto Service stations with Profoto specially trained technicians. Only official Profoto spare parts are to be used for repairs.


Profoto service warranty portal

Were to register all warranty repairs performed by authorized service stations. This provides Profoto with information to be used for statistics to identify possible quality issues occurring in each market.


Profoto media bank

Service manuals, service documents, service software etc.


Profoto spare parts lists

List with all the available spare parts for Profoto products.


My Profoto

Firmware for the latest Profoto products.


Service videos

3D animated service videos as appendage to Profoto service manuals.


Any questions regarding the information on these pages, please contact Profoto After Sales directly through