See FAQs, information about firmware upgrade, documents and more.
We continuously release product upgrades to improve functionality and ensure compatibility with the latest camera models. Here you'll find the latest product upgrades and software for your product.
If your product needs servicing click on the below link to find your closest authorized Profoto service station.
Find answers to your questions about Academy regarding payment, courses or any technical issues.
Find information on our discontinued products. Learn more on the link below.
All our generators and heads come with warranty. Learn more about our warranty terms on the link below.
It is safe to fly with our batteries. Download battery transportation certificates for your product here.
All our products are safe and compliant with the applicable EU directives. Learn more on the link below.
If you cannot find what you're looking for, click on the link below to contact us directly.