FAQ - Profoto A1
FAQ

Profoto A1 & A1X

How do I get the 20 channels working on my A1 or A1X?
Simply download the latest firmware and update your product and you will be ready to go. This update is also released for the B10, D2 and the Profoto Connect. Note that both your trigger and light must support 20 channels to enable this feature.

Will updating to the new A1X firmware on my A1 change the user interface?
Yes, with the new firmware the new menu layout and user interface will also come to the A1.

Will the accessories for the A1 work with the A1X?
Yes, they are still the same and work just as well with both flashes.

Will the A1 battery and battery charger work with the A1X?
Yes, but using the old A1 battery with the A1X will not give you the same performance.

Which cameras support the new A1X for Sony?
New cameras are constantly added to the list of compatible models. To find the latest information check out the list here.

Will the A1X connect to the Profoto App like the B10?
No, the A1X does not have Bluetooth, meaning you cannot connect it directly to the Profoto App.

My A1/A1X takes a long time to power on after updating to the latest firmware.
The first time(s) you turn on your A1 or A1X after upgrading to the latest firmware, it may take up to 20 seconds before it comes on. This is normal and to be expected.

Can I use the A1 or A1X to control my other Profoto lights?
Yes, both the A1 and A1X has a built-in Air Remote that can control Profoto Air lights up to 300m away (1000 ft.). 

How do I adjust light exposure when shooting in TTL?
It is easy to fine tune exposure to your preferences by using the dial on the A1/A1X. You can adjust up to +/- 3 f-stop. Just make sure none of the groups are selected. You can also use the flash exposure compensation in your camera to achieve the same result.

How do I use the A1/A1X as an off-camera light?
Enable ‘Air’ in the menu and select the same channel on both trigger and light and you are ready to shoot off-camera. 

How do I work with High-Speed Sync (HSS) on my Canon camera?
The Canon cameras automatically switch the Profoto A1 and A1X into HSS mode when you shoot above the flash sync shutter speed.

How do I work with High-Speed Sync (HSS) on my Nikon camera?
The Nikon cameras automatically switch the Profoto A1/A1X into HSS mode when you shoot above the flash sync shutter speed. 

Can I use the modeling light on the A1/A1X for video and still images?
The modeling light is mainly designed as a modeling light when using flash but can also be used for video and as a light source for still images. For the best results, go to settings, set ‘MODEL’ to ‘MAX’ and set ‘ZOOM’ to full wide. 

Can I travel by air with the A1 and A1X and its batteries?
Yes. Our Li-ion batteries are UN-certified, so you can take them on a plane, no matter your destination. All the documentation you need can be found here: Air Travel with Li-Ion Battery for A1 and A1X.

Can I combine different light modifiers for my A1 or A1X?
Yes, the magnetic light modifiers are designed to be stacked together. When using Soft Bounce, make sure that you fit additional modifiers on top on Soft Bounce and not under it. This will ensure the best fit.

How do I best create large, soft lighting with A1/A1X?
The easiest way to create soft lighting is to use umbrellas. Use a stand adapter with a hot shoe connection and umbrella mount. You can also use the Profoto RFi Speedlight Speedring together with the RFi Softboxes. 

Can I use A1 off-camera with Sony, Olympus or Fujifilm?
Yes, with any Profoto Air Remote TTL on your camera, the Profoto A1 operates with full functionality off-camera, just like any other Profoto Air lights. 

Can I choose a different language on my Profoto A1 or A1X?
The menu language for all Profoto products is English and unfortunately this cannot be changed.

What’s the difference between freeze and HSS?
You can either “freeze” motion with the flash duration (i.e. Freeze) or the cameras shutter speed (HSS).

With which brands are A1 compatible?
Profoto A1 is available in versions for Canon and Nikon. You can also use them off camera together with any Profoto remote, which you can find here.

With which brands are A1X compatible?
Profoto A1X is available in versions for Canon, Nikon & Sony. You can also use them off camera together with any Profoto remote, which you can find here.

Why does the Soft Bounce keep falling off when stacking it with other light modifiers?
To make sure you get a good fit, put the Soft Bounce on first and stack additional light modifiers on top of it.

What's the wireless range for using the A1 and A1X?
In normal sync and remote-control use, the range is between 0,5m to 300m (1,5 - 1000 ft). TTL and HSS use allows for between 0,5m to 100m (1,5 -330 ft). If the distance between the Remote and the A1 or A1X is less than 0,5m (1,5 ft) it might experience disturbance.

My A1 battery seems to be draining even when turned off?
Early firmware versions for the A1 had a bug that made the battery indicator drop too quickly. Please update to the latest firmware version to resolve the issue. If you still experience a significant drop in the number of full power flashes, you should contact your dealer or service station for help to evaluate the problem.

Can I trigger the A1/A1X for Canon/Nikon/Sony mounted on my Fuji camera using X-sync?
Yes, it is fully possible to trigger the A1/A1X mounted on your Fuji using x-sync. Remember that this means fully manual, i.e. you will not have HSS or TTL.

Can I use other speed lights with the Profoto A1 and A1X?
The whole range of Profoto lights can be used with the Profoto Air radio system. Other brands can be triggered assuming they have optical slave mode.

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