Camera

Which Profoto devices can be used to create images with Profoto Camera?
All compatible lights can be used to create images with Profoto Camera. The list of compatible Profoto products can be viewed under Compatibility.

Can Profoto Connect be used to create images with Profoto Camera?
No, Profoto Camera cannot be used to create images with Profoto Connect. Profoto Camera can however be used to remotely control and update Profoto Connect.
All compatible lights can be used to create images with Profoto Camera, i.e. Profoto C1, Profoto C1 Plus, Profoto B10 and Profoto B10 Plus.

How many Profoto lights can be connected and flash simultaneously to create images with Profoto Camera?
Up to three (3) lights can be connected and used simultaneously via BLE connection to create images with Profoto Camera.

Is there an instruction tutorial for how to create images with Profoto Camera?
Yes, visit  https://profoto.com/support/app  to view the instruction tutorial, or view it right inside Profoto Camera.

How do I set focus?
If you are photographing a person, Profoto Camera will automatically set the focus to the subject’s face, which is indicated by a square around the subject’s face. If you want to set another focus point, or if you are photographing other subjects than a person, tap on the screen where you want to set focus. Note that in Auto, the camera will correctly expose the focus point.  

Profoto Camera does not seem to find focus due to photographing in low light. What can I do?
Turn on the continuous light by pressing the sun icon. Adjust the power of the continuous light by swiping across the horizontal slider.  

With Automatic exposure, the live image on the screen differs from the exposure of the final image. How come?
With Automatic exposure, the right exposure of the final image is calculated after you press the capture button, and is based on the combination of the brightness of the ambient light, the power of your Profoto light and the distance from your Profoto light to your subject.  

My Profoto light flashes more than once per image captured. Why?
When shooting with Auto exposure, Profoto Camera analyses one or more pre-flashes from the Profoto light in order to determine the exposure for a correctly exposed subject. If you prefer a faster workflow, you can capture the first image with Auto exposure and then switch to Manual exposure. You then keep the exposure and flash power from the image captured with Auto exposure, and the Profoto light will only flash once per image. With Manual exposure, you can also finetune the exposure or flash power if needed.

With Auto exposure, Profoto Camera has a Natural to Dramatic slider – what does it do?
When sliding towards Dramatic, the camera exposure is decreased and the flash power increased, resulting in an image with darker ambient light (the light that does not come from your Profoto light, e.g a lamp, a window, the sky, etc.). The subject will still be correctly exposed. When sliding towards Natural, the camera exposure is increased and the flash power decreased, resulting in an image with brighter ambient light. The subject will still be correctly exposed.

How do I adjust the exposure manually?
Tap the exposure symbol and switch it to Manual. Swipe across the horizontal sliders to adjust ISO and exposure time.

How do I adjust the power of my Profoto light?
Whether you are using Automatic or Manual exposure, you change the power of your Profoto light by tapping the flash icon, and then swiping across the horizontal slider.  

If I have Portrait mode on my iPhone, will I have it also in Profoto Camera?
 Portrait mode is currently not supported in the Profoto Camera.

In which format are my images saved?
In Profoto Camera’s main menu, press the cogwheel and select in which format you want to save your images.

Why can I use my B10 or B10 Plus only in Manual mode (Auto mode is not working)?
Auto mode is planned to come sometime in the future. We decided to keep improving it a little bit more, so it works up to Profoto standards.

Using Profoto C1 and C1 Plus with Huawei phones

Which Huawei phones support C1 and C1 Plus?
Mate30-series and P40-series. C1 and C1 Plus are supported within the native Huawei camera app and also with Profoto Camera app for Huawei.

How can I use C1 or C1 Plus with native Huawei camera app?
Connect and pair C1 or C1 Plus using the standard Huawei OS Bluetooth menu. “Profoto" shall now appear next to the flash symbol within the native Huawei camera app.

How can I use C1 or C1 Plus with Profoto Camera app for Huawei?
Search for "Profoto Camera" within the Huawei AppGallery. After you installed it, open the app and connect the C1 or C1 Plus by pressing the "+" button in the top left corner of the screen.

What is the difference between using C1 or C1 Plus in native Huawei Camera app vs. Profoto Camera app for Huawei?
Native Huawei Camera app gives you basic control over the flash and camera, and is the best solution when you need to create photos as fast as possible.

Profoto Camera app allows you full control over flash power, color, camera settings, etc.

Can I use more than one C1 or C1 Plus unit with my Huawei phone?
Native Huawei Camera app right now only supports one flash unit at a time.
Yes, Profoto Camera app supports multiple flash units simultaneously.