How to set up your “My Profoto” account
Visit profoto.com/register-account to register an account for My Profoto.
I can’t change or reset my password.
Make sure that you enter the e-mail address connected to your My Profoto account and that it is spelled correctly. If you still have problem resetting your password, report the issue to firstname.lastname@example.org.
Is "product X" compatible with my camera?
You can find compatible camera brands and models under the Profoto A1 and each Air Remote’s technical specification. Note that additional camera models might work just fine but have not been tested yet.
Contact us if you can't find what you're looking for.